ABOUT MJ

High-achieving Associate Director of User Experience and skilled collaborator with a passion for discovery, planning, writing features, pushing boundaries, and delivering outstanding products that exceed customer expectations. Areas of expertise include: Key Performance Indicators, A/B Testing, Lead Generation, Objectives & Key Results (OKRs), Customer insights, Software Development Lifecycle (SDLC), User Research, Accessibility Compliance, Scaled Agile for Enterprise (SAFe), Design Systems, Design Thinking, Coaching, and Mentoring.