MJ HAYNES
USER EXPERIENCE. PRODUCT MANAGEMENT.
Whether it's building micro-moments, launching new and revolutionary products, rolling out a new design system, or analyzing lead generation marketing trends - let's talk about attracting prospects, elevating online engagement, and converting hot leads to customers!
MY PROCESS
Research & Discovery
Benchmarking, competitive analysis, empathy mapping - understanding the problem before you solve it.
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Ideation & Conceptualization
Exploring, brainstorming, and sharing any and all divergent and convergent ideas.
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Prototyping
Bringing the research and ideas together to create various solution models that can be challenged.
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User Testing
User interviews, polls, heuristic reviews, A/B testing, open/closed card sorting, and more.
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Collaboration
Bringing product, engineering, and design teams together for business alignment.
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Implementation & Iteration
Quality assurance, accessibility compliance, and functional testing in staging and production.
Learn moreMY PROJECTS
AT&T DESIGN SYSTEM
How my team consolidated 47 different style guides into 1 centralized, first of its kind at AT&T Design System.
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AT&T BUSINESS CENTER
How my team reduced clicks to manage port speeds from 20 to 10 and increased revenue by a staggering 767% YoY.
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FIRSTNET HOME
How my team redefined the FirstNet content strategy, to increase account subscriptions by more than 19%, YoY.
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